Understanding the Management Role
Are you new to your role or an aspiring manager? This module will provide you with a broader and more in depth understanding of your role. It will help you to improve your communication skills and discuss the strategies required to get the most out of your team, including how to develop a personal development plan, measure productivity and motivate those around you.
*Learning Outcomes*
• You will hone your management and leadership skills and gain a clear understanding of what best practice looks like
• Understand the requirements of the management role, including the tasks and responsibilities a manager undertakes, such as accountability and authority.
• Understand the difference between management and leadership, including how to develop skills using different management and leadership approaches
• Understand what is meant by “organisational culture” and business mission, vision and values
• Understand the impact of your role and the link between yourself, the team, and how you collectively contribute to the overall success of the organisation
• Understand the different aspects of communication including behavioural styles and effective communication
• Develop skills around effective listening, questioning, language, influencing, negotiating and instructing
• Have the knowledge, skills and behaviours required to be effective in a management role