Learning Outcomes
• Understand the different types of absence and the approaches that can be used to manage them, including the metrics, data and record keeping required
• How to identify the impact of absence and assessing the cost to the business
• How to identify unacceptable patterns of absence
• How to conduct an effective return to work interview
• Understand how to keep in touch
• How to request and achieve focused medical reports
• How to manage absence and disability, including protected characteristics
• Understand how to use a case management approach to prevent the drift into long term absence
• Understand how to manage cases of work related stress or a catastrophic injury, illness or significant bereavement
• How to promote employee health and wellbeing
• How to manage mental ill health including warning signs and reasonable adjustments
• How to develop strategies for preventing and reducing absence