Lone Workers

£5.00

Duration: 45 minutes

People who work in jobs where they spend the majority of time on their own can be susceptible to pressures that people who work within teams are unlikely to encounter. Delivery drivers, cleaning staff, home carers; all these types of employment require a person to work without immediate support, increasing the risk to their personal safety and mental wellbeing.

This Lone Workers course is designed to give employees who have to work alone, particularly those who have to visit customers, the steps to reduce personal safety risks and to improve their confidence when dealing with situations like violence and aggression.

Duration: 45 minutes

People who work in jobs where they spend the majority of time on their own can be susceptible to pressures that people who work within teams are unlikely to encounter. Delivery drivers, cleaning staff, home carers; all these types of employment require a person to work without immediate support, increasing the risk to their personal safety and mental wellbeing.

This Lone Workers course is designed to give employees who have to work alone, particularly those who have to visit customers, the steps to reduce personal safety risks and to improve their confidence when dealing with situations like violence and aggression.

Objectives

After completing this course learners will be able to:

  • Identify situations that could lead to work related stress

  • Know when and how to carry out a lone worker risk assessment

  • Understand the importance of legislation relating to employee and employer responsibilities

  • Recognise situations and environments that may lead to violence and aggression and how to manage or avoid them

  • Understand the health and safety issues relating to lone workers including those with disabilities

  • Explain the meaning of lone working and the types of professions affected

  • Underline the importance of continuous supervision, monitoring and training

Topics

  • Legislation

  • Who are lone workers?

  • Types of lone workers

  • Isolation and remoteness

  • The workplace

  • Employer and employee duties

  • Other employer premises

  • Safety signs and signals

  • Adequate control

  • Risk assessments

  • Supervision

  • Violence and aggression

  • Key risks

  • Recognising stress

  • Managing stress

  • Homeworkers

  • Occupational driving

  • Workers with disabilities

  • Accident, illness and emergencies

  • Monitoring

  • Training